ID ▮▮▮Anonymous Casino SitesOpen casino

KYC at withdrawal: what the review looks like from the inside

Sooner or later a withdrawal goes to 'under review'. We have been through it with our own money. Here is what was asked, what failed, what worked, and what we would do differently.

under reviewVeriffdeadlines 14 and 30 days

Nadia BrooksBy · updated 10 October 2026

A KYC check at withdrawal is the moment a no KYC casino becomes an ordinary casino. A request goes to review, a message asks for documents, and the money waits. Most guides describe this in general terms. We went through it ourselves at TrustDice in May 2026, and the details are below.

  1. 1VaveLatcas B.V. · since 2022ID can be requested at any time; no amount published.Licence Curaçao OGL/2024/1676/0905 · 6 coins: BTC, ETH, USDT, LTC · Sportsbook on the same account4.9/5Open casino →Vave review ▸
  2. 2RocketpotDanneskjold Ventures B.V. · since 2018ID check above a written amount: $2,500.Licence Curaçao 1668/JAZ · 13 coins: ADA, BCH, BNB, BTC · Withdrawal cap $5,000 per month (clause 11.5)4.9/5Open casino →Rocketpot review ▸
  3. 3TrustDiceSatoshi Gaming Group N.V.ID can be requested at any time; no amount published.Licence Curaçao OGL/2024/664/0280 · 8 coins: BTC, ETH, EOS, USDT · Provably fair originals4.6/5Open casino →TrustDice review ▸

Ordered by how clearly each casino states when it checks ID.

On this page
  1. Our TrustDice round, step by step
  2. What we learned
  3. Deadlines and rules by casino
  4. How to get through a check
  5. How to avoid needing one

Our TrustDice round, step by step

  1. Before the trigger. Withdrawals went through without documents, each arriving in 10 to 15 minutes.
  2. The trigger. When the cumulative total of withdrawals reached about $5,000, the next request showed "payment under review".
  3. The request. Identity verification through Veriff.
  4. First document: driving licence. Rejected, with no explanation.
  5. Second document: passport. Accepted on the fifth attempt.
  6. The balance. About $900 that was in the account when the check started stayed locked and never came out.
TrustDice home page with welcome offer
TrustDice home page as it shows to a new visitor.

What we learned

  • The threshold is not where it gets hard. Reaching the line was routine; getting through the check was the difficult part.
  • Cumulative, not per withdrawal. Small withdrawals did not keep us under it.
  • Money left inside is exposed. Every withdrawal taken out before the trigger was safe; the balance inside was not.

Deadlines and rules by casino

CasinoWhen a check can startDeadlineClause
Vavebefore any withdrawal14 days8.7
Rocketpotabove 0.05 BTC or $2,50030 calendar days11.4
Empire.ioabove 2,000 USDTnot stated5.4
Bitcasino.io, Sportsbet.ioabove 2,500 EURnot stated6.6

How to get through a check

  1. Do not resubmit the withdrawal or open a second account.
  2. Send a passport first if you have one.
  3. Photograph documents in daylight, flat, all four corners visible, no glare.
  4. Use the same name and date of birth you gave at sign-up.
  5. Answer within the deadline, and keep every message.
  6. Ask support for the exact reason if a document is rejected.
Ready to play?

Know the amount that triggers an ID check before you play big.

Open a no-KYC casino →

How to avoid needing one

Withdraw as you go, stay below the casino's published line, and keep one account on one device with one wallet. The lines are on KYC thresholds; the casinos ranked by them are on the no KYC casino home page.

Questions and answers

What does 'payment under review' mean?

The casino has paused the withdrawal for a manual check, often a request for identity documents. In our TrustDice test it was the first sign that verification had started.

How long do I have to send documents?

Vave gives 14 days (8.7), Rocketpot 30 calendar days (11.4). Others do not state a deadline in what we read.

What if my document is rejected?

Try a different document of better quality; a passport is accepted more often than a driving licence. Keep screenshots of each attempt and of support replies.